> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hypeframe.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your subscription

> Learn how to upgrade or downgrade your subscription. Switch between Pro and Pro Plus plans to match your needs.

## Understanding your plans

Before making changes, here's what each plan offers:

### Pro Plan - \$29/month

* 50 Messages per month
* 10 Images
* 5 Videos
* Unlimited Projects
* GitHub Integration
* Figma Integration
* Analytics
* Email Support

### Pro Plus Plan - \$59/month

* 110 Messages per month
* 20 Images
* Unlimited Projects
* Priority Support

<Info>
  Both plans include unlimited projects, GitHub integration, Figma integration,
  and analytics. The main differences are message capacity, image limits, and
  support level.
</Info>

## Upgrading from Pro to Pro Plus

When you need more capacity, upgrading to Pro Plus gives you more messages and images, plus priority support.

### When to upgrade

Consider upgrading to Pro Plus if:

* You're consistently running out of messages before the month ends
* You need to work with more design files (images)
* You need faster, priority support for critical issues
* You're building multiple projects and need more resources

### How to upgrade

<Steps>
  <Step title="Go to the projects section">
    Navigate to the projects section in your HypeFrame dashboard. This is where you manage all your projects.
  </Step>

  <Step title="Click the upgrade button">
    Look for the "Upgrade" button in the projects section. This button is usually
    visible when you're on a lower plan or when you're approaching your limits.
  </Step>

  <Step title="Select your plan">
    You'll see the available plans. Select Pro Plus to see the details and what
    you'll get with the upgrade.
  </Step>

  <Step title="Click continue">
    Review the changes: - Your monthly cost will increase from $29 to $59 - You'll
    get 110 messages instead of 50 - You'll get 20 images instead of 10 - You'll
    have priority support Click "Continue" to proceed with the upgrade.
  </Step>

  <Step title="Complete payment">
    Complete the payment process. If needed, update your payment method or confirm the new billing amount. The upgrade takes effect immediately after payment is confirmed.
  </Step>
</Steps>

### What happens after upgrading

* **Immediate access**: Your new limits are available right away
* **Billing**: You'll be charged \$59 for Pro Plus. If you upgraded mid-cycle, we'll prorate the charge
* **Billing cycle**: Your billing date stays the same, but the amount changes
* **Unused resources**: Any unused messages or images from your Pro plan don't carry over—you start fresh with Pro Plus limits

<Tip>
  If you upgrade mid-month, you'll only pay the prorated difference for the
  remaining days in your billing cycle.
</Tip>

## Downgrading from Pro Plus to Pro

If you find you're not using all the Pro Plus resources, downgrading to Pro can save you money while still giving you plenty of capacity.

### When to downgrade

Consider downgrading to Pro if:

* You're not using all 110 messages each month
* You don't need 20 images regularly
* Priority support isn't critical for your workflow
* You want to reduce your monthly costs

### How to downgrade

<Steps>
  <Step title="Go to the projects section">
    Navigate to the projects section in your HypeFrame dashboard. This is where you manage all your projects.
  </Step>

  <Step title="Click the upgrade button">
    Look for the "Upgrade" button in the projects section. This button also allows
    you to change your plan, including downgrading.
  </Step>

  <Step title="Select your plan">
    You'll see the available plans. Select Pro to see the details and what will
    change with the downgrade.
  </Step>

  <Step title="Click continue">
    Review what will change: - Your monthly cost will decrease from $59 to $29 -
    You'll have 50 messages instead of 110 - You'll have 10 images instead of 20 -
    Support will change from Priority to Email Click "Continue" to proceed with
    the downgrade.
  </Step>

  <Step title="Complete the change">
    Confirm the downgrade. The change will take effect at the end of your current billing period. You'll continue to have Pro Plus access until then.
  </Step>
</Steps>

### What happens after downgrading

* **Timing**: The downgrade takes effect at the end of your current billing period
* **Access until then**: You keep Pro Plus features until your current month ends
* **New billing**: Starting with your next billing cycle, you'll be charged \$29 for Pro
* **Resource limits**: When the downgrade takes effect, your limits change to Pro levels

<Warning>
  Make sure you won't need the extra capacity before downgrading. If you've used
  more than 50 messages or 10 images, you'll need to wait until your usage
  resets or upgrade again.
</Warning>

## Understanding billing and proration

### Upgrades

When you upgrade mid-cycle:

* You pay the prorated difference for the remaining days
* Example: If you upgrade 10 days into a 30-day cycle, you pay about 2/3 of the price difference
* Your new plan starts immediately

### Downgrades

When you downgrade:

* Changes take effect at the end of your current billing period
* You keep your current plan's features until then
* No refunds for the current period—you've already paid for it

## Managing your usage

To make the most of your plan, keep track of your usage:

* **Check your dashboard**: See how many messages, images, and videos you've used
* **Plan ahead**: If you're approaching limits, consider upgrading before you run out
* **Monitor patterns**: Track your usage over a few months to see which plan fits best

<Info>
  You can always upgrade or downgrade as your needs change. There's no penalty
  for switching plans.
</Info>

## Frequently asked questions

### Can I switch plans multiple times?

Yes, you can upgrade or downgrade as often as you need. There are no restrictions on how many times you can change your plan.

### What if I exceed my limits?

If you reach your message, image, or video limits, you'll need to either:

* Upgrade to a higher plan
* Wait until your limits reset at the start of your next billing cycle

### Do unused messages roll over?

No, messages don't roll over. Each plan includes a set number of messages per billing period. Unused messages reset when your billing cycle renews.

### Can I get a refund if I downgrade?

No, downgrades take effect at the end of your current billing period. You've already paid for the current month, so you'll continue to have access to your current plan's features until the period ends.

### What happens to my projects when I downgrade?

Your projects remain unchanged. You can still access and work on all your projects regardless of your plan. The plan only affects your monthly resource limits (messages, images, videos) and support level.

## Need help?

<Info>
  Questions about managing your subscription? Need help choosing the right plan?
  Reach out at [contact@hypeframe.ai](mailto:contact@hypeframe.ai) and we'll
  help you find the best fit.
</Info>
